Shipping Policy

Shipping Policy

Effective Date: 18-09-2024

 

1. Shipping Areas 

We currently ship products to specific areas of Ernakulam District, Kerala. Please ensure that your address is within our delivery zones before placing an order.

 

2. Delivery Times 

- Estimated delivery times are [2 to 5 business days] based on your location.

- Delivery times may vary during holidays or due to unforeseen circumstances such as extreme weather conditions or traffic delays.

- Exchanged orders will be delivered within 2-5 business days

 

3. Shipping Fees 

- Free shipping is available

 

4. Tracking Orders 

Once your order has been shipped, you will receive a confirmation email. Tracking can be done in the app itself.

 

5. Failed Deliveries 

- If we are unable to deliver your order due to an incorrect address, or if no one is available to accept the delivery, our delivery team will attempt to contact you.

- After two unsuccessful delivery attempts, the order will be returned to us, and a reshipping fee may apply.

 

6. Changes to the Shipping Policy 

We reserve the right to modify this Shipping Policy at any time. Updates will be posted on our website or app.